Digital Fax Solutions

OpenText Core Fax

Enhance compliance and productivity with secure cloud fax

View of OpenText Core Fax interface on a computer

See why OpenText is a leader in digital faxGet the IDC MarketScape

Secure cloud fax that scales with your organization

Analog faxing can be extremely time-consuming and expensive. Not to mention the hassle and cost of analog POTS lines, specialized hardware, supplies, toners, and paper. Modernize your document workflows with a scalable, secure online fax service.

OpenText™ Core Fax is a secure cloud fax platform that eliminates the need for analog lines and fax hardware. It enables seamless, compliant faxing across devices and applications—from desktops to mobile, MFPs to EHRs. Designed for regulated industries, OpenText Core Fax ensures privacy, audit-readiness, and global data sovereignty.

Read the product overview

Why OpenText Core Fax?

Built for scale, compliance, and modern workflows—without the telephony hassle.

  • 99.99%
    uptime
    Count on always-on readiness with high availability, load balancing, and disaster recovery built in.
  • Compliance
    for regulatory confidence, everywhere
    Stay compliant with HIPAA, SOC 2 Type II, GDPR, and more—across US, Canada, EU, and Australia.
  • Access
    fax from anywhere, on any device
    Send and receive secure cloud faxes via email, desktop apps, mobile devices, or your favorite MFP.

Use cases

Empower teams across industries with secure cloud fax services.

  • Send protected health information (PHI) securely using online fax services integrated with EHR systems like Epic, Cerner, and Allscripts to streamline workflows and maintain compliance.

    Learn more about EHR integrations
  • Replace analog phone lines and outdated hardware with secure cloud fax, reducing maintenance and consumable expenses while modernizing IT infrastructure.

  • Allow employees to send and receive secure cloud faxes from desktop apps such as MS Teams, mobile devices, browsers, or email, ensuring continuity and flexibility.

    See device support

    Key features

    A smarter approach to secure online fax services.

    Fax over IP

    Eliminates the need for analog phone lines or fax cards. Enables fast, cost-effective, secure cloud faxing to support digital transformation.

    MFP and EHR integrations

    Connects with leading multifunction printers and EHR platforms to streamline online fax services and reduce manual tasks.

    Administrative and monitoring tools

    Provides IT teams with real-time visibility, role-based access, and centralized control to simplify fax management and audits.

    Identity and access controls

    Integrates with SSO, SCIM, and Active Directory to automate user provisioning and enhance security through centralized authentication.

    Data residency and sovereignty

    Supports compliance with regional data laws by hosting secure cloud fax in data centers across the US, Canada, EU, and Australia.

    Developer APIs

    Enables custom workflow automation with REST and SOAP APIs. Simplifies integration of secure online fax services into business systems.

    Integrations

    Epic logoEpic®
    Oracle Health logoOracle® Health
    Cerner logoCerner®
    Veradigm logoVeradigm®
    Allscripts logoAllscripts®
    Microsoft Teams logoMicrosoft Teams®
    Cisco logoCisco®
    Webex logoWebex®
    Ricoh logoRicoh®
    Toshiba logoToshiba®
    Xerox logoXerox®
    Lexmark logoLexmark®
    Sharp logoSharp®
    Kyocera logoKyocera®
    HP logoHP®
    PaperCut logoPaperCut®
    Uniflow logouniFLOW®
    YSoft logoYSoft SafeQ®
    Konica Minolta logoKonica Minolta®

    Accelerate the value of OpenText Core Fax

    Deployment

    OpenText offers a flexible deployment option for OpenText Core Fax.

    Professional Services

    OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

    Partners

    OpenText helps customers find the right solution, the right support, and the right outcome.

    Training

    OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

    Communities

    Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

    Premium Support

    Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

    OpenText Core Fax resources

    TriWest Healthcare Alliance logo

    TriWest Healthcare Alliance streamlines faxing for facilities across 21 states

    Learn more
    Metropolitan School District of Wayne Township logo

    School district increases productivity with cloud fax

    Learn more
    Ohio Living logo

    Ohio Living sees substantial savings with digital fax system

    Learn more

    OpenText Core Fax

    Read the product overview

    OpenText Core Fax app for Microsoft Teams

    Read the product overview

    OpenText Core Fax app for Webex

    Read the solution overview

    Security in fax—minimizing breaches and compliance risks

    Read the position paper

    OpenText Core Fax

    Read the product overview

    OpenText Core Fax app for Microsoft Teams

    Read the product overview

    OpenText Core Fax app for Webex

    Read the solution overview

    Security in fax—minimizing breaches and compliance risks

    Read the position paper
    Play video

    Elevate your business with cloud fax

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    Play video

    How OpenText is transforming the future of fax

    Watch the video
    • A cloud fax solution lets you send and receive faxes over the internet, without traditional fax machines, phone lines, or on-premises fax servers. It’s essentially faxing as a service, hosted in the cloud. Cloud fax is secure, scalable and accessible from anywhere—ideal for regulated industries.

    • Cloud fax offers secure, reliable faxing without machines or phone lines. It scales easily, supports compliance (like HIPAA), and integrates with business apps. Users can send/receive faxes from anywhere, reduce costs, and streamline workflows—all via the internet.

    • Enterprises often begin the fax journey with an on-premises fax server installation. OpenText cloud fax solutions allow for both a total move to a cloud environment or a transitional approach via a hybrid fax model, a hosted Managed Services offering, or full cloud fax SaaS service.

    • Our cloud fax solution is certified SOC2 Type 2 and SOC2 + HITRUST CSF compliant, while meeting HIPAA and PCI-DSS requirements. Data is secured during transit using TLS 1.2 with AES 256-bit encryption, and at rest with AES 156-bit encryption.

    • OpenText Core Fax offers security, reliability and a feature-rich cloud fax solution. It delivers superior security, scalability and seamless integration capabilities.

      January 24, 2025

      OpenText named a Leader in three IDC MarketScape reports

      Turn complexity into competitive advantage.

      Read the blog
      November 28, 2024

      Four key strategies for building a robust cloud fax solution with SIP

      Find out how to underpin workflows with cloud fax.

      Read the blog
      November 19, 2024

      Fax reimagined: harness the power of the cloud for seamless communications

      Fax in the cloud? Here’s why regulated industries won’t axe fax.

      Read the blog
      July 9, 2024

      No more chasing paper trails – capture all your financial fax with digital precision

      Implementing digital fax and capture systems can lead to significant cost reductions.

      Read the blog
      April 22, 2024

      Going green with cloud fax

      Transforming communication for a sustainable future.

      Read the blog

      Take the next step

      See how you can streamline secure data handling with cloud fax solutions by speaking with an expert.

      Request a cloud fax demo