OpenText Core Infrastructure Observability
Consistently deliver peak infrastructure performance—on cloud and off
OpenText moves up in latest analyst rankingsGet the Forrester report
Cloud infrastructure monitoring and reporting
Trying to manage both on-premises and cloud infrastructure performance with disconnected, single-vendor tools is a recipe for chaos. Now there’s a better way.
Why OpenText Core Infrastructure Observability?
Gain a clear, unified view of infrastructure performance across your multicloud and on-premises estate—so you can find and fix problems faster.
- Seamless
integration with OpenText SiteScope
Capture metrics and alerts. Generate insightful reports. Do it automatically. - Proactive
issue detection
Apply AI-based anomaly detection to identify potential problems before they escalate—minimizing downtime and service disruptions. - Two-way
ITSM integrations
Use bidirectional integration with your ITSM tools to keep your teams in sync.
Key features
High-speed discovery, monitoring, and troubleshooting are finally possible.
Discovery and monitoring for performance and availability
Identifies and tracks diverse cloud and on-premises resources—including cloud services, containers, virtualized, infrastructure, databases, middleware, and networks.
Unified monitoring dashboard
Combines data from OpenText SiteScope and OpenText Infrastructure Observability to present metrics, events, and topology from diverse cloud and on-premises systems.
Centralized reporting and management
Stores metrics collected from OpenText SiteScope in our SaaS-based data store and centralizes administration of OpenText SiteScope instances via the Monitoring Control Center.
AI-powered anomaly detection
Identifies unusual patterns across multiple metrics, reducing alert noise and enabling proactive issue detection.
Service health visualization
Automatically generates service views linking infrastructure components to business services—providing insights into service health and facilitating impact analysis during incidents.
Accelerate the value of OpenText Infrastructure Observability
Integrations
Explore apps, add-ons, and more to expand the functionality of your OpenText software products.
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Automated IT monitoring, event management, and analytics for hybrid IT
OpenText Marketplace
Deployment
OpenText offers a flexible deployment option for OpenText Core Infrastructure Observability.
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Run anywhere and scale globally in the public cloud of your choice
OpenText on public cloud
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Free up resources, optimize performance and rapidly address issues
OpenText Off Cloud Managed Services
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Your cloud, your control
OpenText Private Cloud
Professional Services
OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
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Get a trusted partner to guide your information management path
Your journey to success
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Accelerate your information management journey
Consulting Services
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Propel your business into the future with modern solutions
NextGen Services
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Unlock the full potential of your information management solution
Customer Success Services
Training
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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Find all OpenText learning and certifications in one place
Observability and service management education
Partners
OpenText helps customers find the right solution, the right support, and the right outcome.
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Search OpenText's Partner directory
Find a Partner
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Explore OpenText's Partner solutions catalog
Application Marketplace
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Industry-leading organizations that enhance OpenText products and solutions
Strategic Partners
Communities
Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.
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Discover the latest insights in product development
OpenText technical blogs
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Learn how our observability and service management solutions fuel digital business performance through automation, orchestration, and transformation
Observability and Service Management community
Premium Support
Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.
OpenText Core Infrastructure Observability resources
OpenText Infrastructure Observability
Read the product overviewOpenText Core Infrastructure Observability
Learn moreIntegrate with OpenText SiteScope
Learn moreOpenText Infrastructure Observability
Read the product overviewOpenText Core Infrastructure Observability
Learn moreIntegrate with OpenText SiteScope
Learn more-
OpenText Infrastructure Observability is a SaaS-based platform that provides real-time visibility across hybrid IT environments—including cloud, containers, and on-premises infrastructure—to monitor health, performance, and availability at scale.
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OpenText SiteScope is an agentless infrastructure monitoring solution that collects metrics, events, and availability data from servers, network devices, applications, and cloud services—without installed agents.
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OpenText SiteScope collects monitoring data and streams it into OpenText Infrastructure Observability via the SaaS-based data store. This integration enables unified dashboards, AI-powered analytics, and cross-environment correlation.
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Key Benefits:
- Centralized monitoring across hybrid environments
- Simplified administration of multiple SiteScope instances
- Enhanced visualization, reporting, and anomaly detection
- Faster root cause identification via service topology and AI
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It includes support for AWS, Azure, GCP, VMware, Kubernetes, databases, middleware, storage, network devices, and traditional servers (Windows, Linux, Unix).
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It leverages anomaly detection to identify abnormal patterns across multiple metrics, helping to reduce alert noise and improve incident detection.
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Yes. Automatically generated service maps show relationships between infrastructure components and business services, enabling faster impact analysis.
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Data captured by OpenText Infrastructure Observability and OpenText Sitescope in the SaaS-based data store can be used to generate customizable reports, dashboards, and KPIs—supporting operational and strategic decision-making.
