BI, Visualization & Reporting

OpenText Intelligent Classification (Magellan Text Mining)

From unstructured content to actionable insight with AI text analytics

Dashboard of OpenText Intelligent Classification interface on a computer

AI-powered text analytics tool

Make sense of unstructured content with AI text mining software. OpenText™ Intelligent Classification (Magellan Text Mining) analyzes text data using Natural Language Processing (NLP)—extracting sentiment, topics, and key entities to support smart decisions and accelerate automation.

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OpenText Intelligent Classification uses AI and machine learning to analyze and classify unstructured content at scale. It extracts context, applies text analytics, identifies key insights, and supports better decision-making and governance. This text-mining tool also helps organizations reduce manual effort, improve compliance, and unlock value from growing volumes of unstructured data by automating content understanding.

Why OpenText Intelligent Classification?

By harnessing AI-powered text mining, OpenText Intelligent Classification automates extraction and classification of unstructured data at scale—transforming vast content into accurate, actionable insights for smarter enterprise decisions.

  • 80%
    of enterprise data is unstructured
    Tap into this underutilized data with powerful text mining tools for actionable insights.
  • 70%
    reduction in classification time
    Cut the time spent sorting and tagging documents with AI-driven automation, freeing up resources for higher-value tasks.
  • 90%+
    accuracy in entity and sentiment extraction
    Precisely identify key entities, topics, and sentiment in multiple content types and languages with advanced NLP models.

Key features

OpenText Intelligent Classification uses AI-powered text mining to analyze, tag, and classify unstructured content—enhancing discovery, compliance, and risk mitigation across enterprise information at scale.

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Text auto-classification

Indexes and sorts stored documents with AI-generated classifications and relevancies. It enriches new content with in-place metadata to aid records management and improve findability.

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Image and video analysis

Provides powerful NLP, Natural Language Understanding (NLU), and computer-vision technologies that go beyond text to analyze visuals, whether in dedicated image files or embedded within documents.

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Concept extraction

Automatically extracts core concepts using algorithms to identify meaningful terms and noun phrases from documents.

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Sentiment, emotion, and intention analysis

Detects whether documents convey a positive, negative, or neutral tone, are objective or opinion-based, how much emotion they express (like joy, anger, or trust), and the intent behind their message.

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Language detection and multilingual processing

Automatically applies NLP and out-of-the-box annotators for ten languages and supports basic concept and named-entity extraction for 25 others.

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Composite AI

Combines multiple AI and machine-learning techniques to maximize relevance of automated classification and categorizations. Enables IT to tune the composite AI rules and integrate external AI models.

How to buy

OpenText Intelligent Classification

Extract valuable insights using text mining, sentiment analysis, and advanced analysis.

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Text classification and summarizer Information icon
Sentiment and emotion analysis Information icon
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Easily connect to various data sources and knowledge bases in easy-to-use interface.

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Easily connect to various data sources and knowledge bases in easy-to-use interface.

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Accelerate the value of OpenText Intelligent Classification

Deployment

OpenText offers deployment choice and flexibility for OpenText Intelligent Classification.

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

Training

OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Premium Support

Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

OpenText Intelligent Classification resources

Government of Canada logo

Canadian government gains valuable AI-driven insights and promotes transparency

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Government customer story

US county optimizes email management to enhance public service and compliance

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  • We can process a wide range of content, including emails, documents, PDFs, social media posts, customer feedback, call transcripts, and more—helping extract meaning and insights from text-heavy sources.

  • Text mining in data analytics is the process of extracting meaningful information from unstructured text data using techniques such as NLP, machine learning, and statistics.

  • By using AI and natural language processing, OpenText Intelligent Classification uncovers key entities, sentiment, and topics hidden in unstructured content, enabling smarter decisions, faster response times, and stronger compliance with regulatory requirements.

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    July 9, 2024

    Text mining frees customer insights trapped in unstructured content

    OpenText Intelligent Classification uses AI to transform unstructured data into actionable insights.

    Read the blog
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    March 13, 2019

    What’s the difference between data mining and text mining?

    Data mining and text mining are often seen as complementary analytic processes but here’s how they differ.

    Read the blog

    What is unstructured data

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    Uncover customer insights with text mining

    View the infographic

    What is unstructured data

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    Uncover customer insights with text mining

    View the infographic

    Take the next step

    Ready to uncover the insights hidden in your unstructured data? Discover how OpenText Intelligent Classification can help you automate analysis and drive smarter decisions.

    Get started today